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ikrame sbai

Dubai Female

Birthday: June 3

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    Gender

    Female


    Location

    Dubai


    Birthday:

    June 3


    School / Work Affiliation

    Hamdan Bin Mohammed Smart University


    Skype, Twitter, or Other Accounts

    facebook: ikrame sbai


    About Me

    My name is Ikrame Sbai from Morocco, resident in UAE since 2007. I graduated from Montana State University in 2006 with a Bachelor of Arts in Political Science. My last working experience was in RTA (Roads and Transport Authority, Dubai) from 2008 to 2012 as a Quality and Excellence Senior Analyst. My work was not related directly to adult learning; however, as a part of my job duties, we used to organize workshops on a weekly basis for all RTA departments about the customer service principles and the mystery shopping criteria. We also used to evaluate employees knowledge and customer service abilities through mysterious calls and evaluation tests. My master now is in education, online educational leadership and management.


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